"Brian Reynolds is a reputable and responsible insurance agent who looks out for the best interests of his clients. Last year, I was in the process of getting insurance quotes for a co-op condominium that I had purchased for my son. Several people, including the president of the HOA, smugly commented that I could get cheaper insurance elsewhere.
I brought this up to Brian, who explained that it was possible to get a cheaper policy but, that he, in good conscience, could not recommend, nor sell to me. After Brian explained his reasoning, I felt reassured and confident in his judgment and I chose him to be my agent.
Shortly after my son moved into his condominium, a first-floor unit had a major flood and the owners had insufficient insurance to cover their losses. During the course of the extensive renovation of the unit, the HOA president told me that, as a result of this event, he had increased his own insurance coverage immediately.
I, on the other hand, had no need to make changes to my policy because Brian had been diligent in his duties as an insurance agent. And, as a result, I felt completely vindicated in choosing to follow his advice."
LaFon Phillips, Ph.D, Tucson, AZ